FAQ

Posted by Niagara Falls Craft Distillers September 17th, 2018

Please read our Frequently Asked Questions before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges will vary based on the size of your order. We shipped via Canada Post to any Canadian location. Delivery charges are clearly shown at checkout once you enter your delivery information.

Which payment methods are accepted in the Online Shop?

We accept Visa, MasterCard and AMEX. If you live in the local area, you can order online and pick-up at Lundy’s Lane.

How long will delivery take?

Delivery is by Canada Post. Delivery within Canada is 2-7 days.

How secure is shopping in the Online Shop? Is my data protected?

Our entire website is secured using the latest SSL technology. Your data is encrypted before it is transmitted and we do not keep records of your credit card on our servers. Your personal information will never be shared, sold or published.

What exactly happens after ordering?

You will receive an email confirming your order. At this point, your order will be marked as ‘Processing’. When your order is shipped, typically within one (1) business day, you will receive another email receipt showing your order as ‘Complete’.

Do I receive an invoice for my order?

Yes, you will receive an email within minutes of your order.

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About Us

Join our exclusive Barrel Club, enjoy the rich cultural heritage of this unique area, and get your taste of the Falls with a bottle of small-batch whisky. Stop by or contact us at Niagara Falls Craft Distillers today!

Hours Of Operation

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Tours can be booked online. Please wait for 48 hours upon request.